Privacy Policy

1. Introduction

Welcome to Bairq ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order for laundry services
• Contact our customer support
• Subscribe to our newsletter
• Participate in promotions or surveys

This information may include:

• Name and contact information (email, phone number)
• Delivery addresses (home, workplace)
• Payment information
• Profile preferences

2.2 Automatically Collected Information

When you access the Platform, we automatically collect certain information, including:

• Device information (type, operating system, unique identifiers)
• Location data (with your permission)
• Usage data (pages visited, features used, time spent)
• IP address and browser type

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing your orders and payments
• Connecting you with partner laundries
• Sending order updates and notifications
• Improving our Platform and user experience
• Responding to your inquiries and support requests
• Sending promotional communications (with your consent)
• Detecting and preventing fraud
• Complying with legal obligations

4. Sharing Your Information

We may share your information with:

• Partner Laundries: To fulfill your orders, we share necessary information with the laundry service providers you select.
• Service Providers: Third-party companies that help us operate our Platform (payment processors, delivery services, analytics providers).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure payment processing
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at privacy@bairq.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze Platform usage
• Personalize your experience
• Deliver relevant advertisements

You can control cookie settings through your browser preferences.

8. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• privacy@bairq.com
• +1 (555) 123-4567
• 123 Tech Hub, Innovation City